Our consultation methodology explained

We believe in structured, objective assessments that deliver clarity and practical support. Every recommendation is based on evidence and is tailored to the individual client’s needs and situation.

Meet our experienced team

Samuel Nguyen

Samuel Nguyen

Senior Investment Consultant

Samuel brings more than 15 years of experience in the Australian finance sector. He focuses on helping clients understand market trends and ensures all recommendations meet the highest professional standards.

Maya Chen

Maya Chen

Investment Consultant

Maya combines analytical skill with a client-focused mindset. She specialises in translating complex market information into practical, accessible recommendations for individuals and business owners.

Liam O'Brien

Liam O'Brien

Consultant and Research Analyst

Liam is dedicated to in-depth market research and data analysis, supporting the team with up-to-date market insights that shape clear, objective recommendations for every consultation.

How our process supports you

A transparent approach from first meeting to ongoing support, always aligned with compliance and your needs.

1

Initial discovery session

Start with an open discussion of your background and goals to identify the priorities driving your financial decision-making.

Consultation goals

Clarify key objectives and preferences

Service focus

Gather and review relevant information, including your circumstances and risk comfort, and establish an open dialogue.

Approach taken

Use guided questions and active listening to understand individual needs and guide the session confidently.

Analysis tools

Interview structure, communication checklists

Consultation outcomes

Clear outline of personal objectives and engagement plan

Lead consultant
2

Contextual market analysis

Analyse market trends, economic signals, and product characteristics relevant to your objectives.

Consultation goals

Understand current factors affecting your situation

Service focus

Conduct impartial research on economic context, using credible sources and up-to-date data to form objective insights.

Approach taken

Apply diagnostic frameworks and regular analysis to ensure each recommendation fits your profile.

Analysis tools

Market research tools, economic indicators

Consultation outcomes

Analysis summary report tailored to your consultation

Research analyst
3

Personalised recommendation delivery

Present independent recommendations without advocating specific products or services, ensuring findings remain neutral and unbiased.

Consultation goals

Provide clear, relevant suggestions for your priorities

Service focus

Develop a summary of findings, explain possible opportunities or areas of attention, and address your questions.

Approach taken

Deliver information clearly—without product promotion—allowing for informed, independent decision-making.

Analysis tools

Presentation templates, summary documentation

Consultation outcomes

Tailored report, verbal explanation, opportunity discussion

Consultant
4

Ongoing support and compliance

After your consultation, we offer continued access for reviews and updates, maintaining high standards of confidentiality and compliance.

Consultation goals

Keep recommendations current and compliant

Service focus

Respond to evolving needs, review earlier advice, and keep you informed about relevant regulatory changes.

Approach taken

Schedule periodic updates or respond on request, always prioritising privacy and regulatory standards.

Analysis tools

Follow-up plans, compliance checklists

Consultation outcomes

Review notes, updated consultation summary

Entire team

Our advantages compared

How we stand out in consultation

Feature
zephyrosvia
Others
Personalised recommendations
Independent and unbiased
Australian compliance
Ethical client relationships
Ongoing client support